Date: February 19 – 22, 2019
Venue: Development Academy of the Philippines (DAP) – Pasig City
Course Fee: PHP 16,000.00 (inclusive of 12% VAT, course materials, certificates and meals)

The Philippine Quality Award (POA) Application Development Course aims to assist and train the public sector to understand, interpret and use the POA Performance Excellence Framework in writing a complete application report.

TOPICS IN THE COURSE

  • The Performance Excellence Framework (PEF);
  • Documenting management approaches and results using the PEF; and,
  • Writing a complete application report

WHO CAN PARTICIPATE IN THE COURSE?

The course is open for general managers, management, representatives, quality assurance managers, TQM managers, quality auditors and key officers. Organizations are encouraged to send at least four (4) participants for large organizations and two (2) participants for small/medium-sized organizations.

WHAT’S IN IT FOR YOU?

  • Perform self-assessment to identify strengths and opportunities for improvement;
  • Use an integrated management approach to achieve superior organizational results;
  • Write a complete application report to be recognized; and,
  • Learn from the experiences of POA recipients

Contact mercaderm@dap.edu.ph or (02) 631 -2156 for reservations or inquiries

The Development Academy of the Philippines is pleased to invite agencies to a partnership in advancing innovation to increase citizen accessibility and improve efficiency of public services through the Public Sector Productivity (PSP) Innovation Laboratory.

The PSP Innovation Laboratory aims to leverage the requirement of the quality management system for continual improvement and to attain full potential by introducing innovative solutions or groundbreaking new services to address opportunities that highly impact the provision of quality public services. Selected beneficiary agencies of this program shall receive capability-building activities such as workshops and technical guidance to bring innovative ideas into full implementation through GAA funding.

To register, kindly accomplish the expression of interest and send it to: pspinnolab@dap.edu.ph. To learn more about the PSP Innovation Laboratory, you may read our guidelines and catalogue. For further inquiries, please contact Ms. Mariel R. Mañibo at telephone number (02) 631-2163.

DOC Expression of Interest Form
PDF Innovation Laboratory Beneficiary Guidelines
PDF Innovation Laboratory Catalogue

The Development Academy of the Philippines is pleased to invite agencies to experience unlocking solutions and making ideas happen through the Public Sector Productivity (PSP) Innovation Laboratory. Specifically, we shall be holding a half-day Master Class on 28 November 2018, 1:00PM-4:00PM at LS Virata Hall, DAP Building, San Miguel Avenue, Ortigas Center, Pasig City.

This activity aims to advance innovation in the public sector and generate strategic and innovative solutions to transform the delivery of public services and make transaction with the government easier.

Interested agencies may log-on to http://bit.ly/innolabmasterclass to register. This is free of charge! For further inquiries, please contact Ms. Mariel R. Mañibo at telephone number (02) 631-2163, or through email: pspinnolab@dap.edu.ph

We are pleased to invite technical staff involved in policy, planning, monitoring and evaluation from your Department/Agency to attend the Course on Advanced Monitoring and Evaluation on 19-23 November 2018 at DAP Bldg., San Miguel Ave., Pasig City. Should there be any queries and concerns, you may contact us at (02) 631-2146 and cfg-pro@dap.edu.ph.

Thank you and we hope to see you in our training!

PDF Brochure & Nomination Form

The Development Academy of the Philippines’ Center for Governance in cooperation with the Asian Productivity Organization (APO), an intergovernmental body in the Asia Pacific Region will be implementing the E-Learning Course on Customer Satisfaction Management for the Health Sector on 3 to 6 December 2018 at the DAP O.D. Corpuz Hall, DAP Building, San Miguel Avenue, Ortigas Center, Pasig City.

The course aims to help the participants understand customer satisfaction (CS) trends in the age of Industry 4.0; define CS management in the health sector; show the relevance of CS within the context of the health sector and the necessity for providing consistent excellence; and present a model for CS standard development for health sector that can be adapted and implemented by participants.

This e-learning course is an enriching learning opportunity to interact and exchange ideas with other participants from Bangladesh, India, IR Iran, Nepal and Pakistan, virtually through the videoconferencing platform of the Asian Productivity Organization. International resource speakers coming from different background and varied experience and professional expertise will deliver presentations from their home countries. These presentations will be interactive, involving exercises and case presentations, field visit, group discussion and country presentation while allowing participants to ask questions. Each country group will be moderated by a local coordinator. On the last day, a written examination will be conducted to test the participants’ learning from the course. Performance in the examination will be one of the criteria for selection of the participants for subsequent follow-up training course.

Recognizing the importance of this unique online training opportunity, the DAP invites the public to participate in this course. Course Fee is PhP 6,000.00 per participant inclusive of VAT, to cover the meals, training materials, course certificate, and transportation for the site visit.

Interested participants may get in touch with Ms. Ann Fajardo of the Center for Governance (CFG) at tel nos. (02) 631-2146 or 631-0921 local 183, or email at cfg-pro@dap.edu.ph. Due to limited slots, early reservation is encouraged. See poster for details.

Date: August 6-10, 2018

Venue:

August 6-7, 2018
6th Floor, O.D. Corpuz I, DAP Bldg., San Miguel Ave., Ortigas Center, Pasig City
August 8-10, 2018
Virata Hall, DAP Bldg., San Miguel Ave., Ortigas Center, Pasig City

Course Fee: PhP 22,500.00

PDF Brochure
DOC Nomination Form

This training is a general introduction of Risk Management concepts for public managers. It is designed to provide guidance in the establishment of a Risk Management (RM) system within their organization and also experience how to use the relevant RM tools. As this will be both instructional and experiential for the participants, they will be able to elicit ideas on the usefulness of RM and reflect on how this can be replicated or conducted in their respective offices.

The Development Academy of the Philippines is pleased to invite agencies to experience unlocking solutions and making ideas happen through the Public Sector Productivity (PSP) Innovation Laboratory. Specifically, we shall be
holding a half-day Master Class on 09 August 2018, 1:00PM-4:00PM, and a three-day Boot Camp on 26-28 September 2018.

These activities aim to advance innovation in the public sector and generate strategic and innovative solutions to transform the delivery of public services and make transaction with the government easier.

Kindly download the registration form below to learn more about the classes offered. For further inquiries, please contact Mr. Gerard Paul J. Calambro at telephone number (02) 631-2163, or through email: pspinnolab@dap.edu.ph

PDF Innovation Laboratory Registration Form