DAP implemented pilot and batch runs of the Online Training-Workshop on Establishment of Service Delivery Standards

Class Photo of the Pilot Run of the Online Training-Workshop on Establishment of Service Delivery Standards with DAP President Atty. Engelbert C. Caronan, Jr. (first row, second photo from right), SVP Magdalena L. Mendoza (second row, second photo from right), CFG-OMO Director Alvin P. Principe (fifth row, first from left), and CFG-PRO Director Gilbert E. continue reading : DAP implemented pilot and batch runs of the Online Training-Workshop on Establishment of Service Delivery Standards

714 Participants from 48 Agencies Attended DAP’s Introductory Courses on Productivity and Quality Improvement Approaches to Boost Competencies to Level Up their QMS

Series of virtual introductory courses, conducted by the Development Academy of  the Philippines (DAP), through its Productivity and Development Center (PDC), were  attended by a total of 714 participants coming from 48 government agencies to boost their  competencies on leveling up their agency’s established Quality Management System  (QMS). Undertaken through the Government Quality Management Program continue reading : 714 Participants from 48 Agencies Attended DAP’s Introductory Courses on Productivity and Quality Improvement Approaches to Boost Competencies to Level Up their QMS

DAP survey captures citizens’ sentiments on frontline government service during the pandemic

The national Citizen Satisfaction e-Survey (e-CitSat) conducted last 2020 by the  Development Academy of the Philippines-Productivity and Development Center under  the Government Quality Management Program captured citizens’ expectations from  frontline government service during the pandemic.   Top Service Attributes that Matter to Citizens in 2020 The top thirteen service attributes that matter most to citizens, gleaned continue reading : DAP survey captures citizens’ sentiments on frontline government service during the pandemic

DAP and APO to Host the Conference on Urban Agroecology and Food Security

The Development Academy of the Philippines (DAP), through its Productivity and  Development Center, in cooperation with the Asian Productivity Organization (APO), is  conducting the Conference on Urban Agroecology and Food Security on 9  September 2021, 1:00 to 5:00 p.m. via Zoom and YouTube Live. This international  virtual conference aims to introduce the concept of urban continue reading : DAP and APO to Host the Conference on Urban Agroecology and Food Security

International and Local Participants Learn Modern Food Transportation and Regulation

The Development Academy of the Philippines (DAP), through its Productivity  and Development Center, in collaboration with the Asian Productivity Organization  (APO), has successfully conducted the Workshop on Modern Food Transportation  and Regulation last 13 to 15 July 2021 via videoconference. This workshop was one  of the virtual programs held under the APO’s Digital Multi-Country Program.   continue reading : International and Local Participants Learn Modern Food Transportation and Regulation

GQMP’s Symposium draws the support of various frontline public organizations in providing a “Sapat at Mahusay na Serbisyo”

 Some of the participants who attended the 2nd symposium on Institutionalizing Service Quality Standards held on July 8, 2021 via zoom. The 2nd Symposium on Institutionalizing Service Quality Standards: Working  Together to Meet Citizens’ Expectation in Frontline Government Service was  conducted last July 8, 2021 by the Development Academy of the Philippines (DAP), through its Productivity and continue reading : GQMP’s Symposium draws the support of various frontline public organizations in providing a “Sapat at Mahusay na Serbisyo”

DAP resumes the discussion on devolution in the fourth installment of the CBILLS Thursday Talks

TOP L-R: DR. MARIA ELA ATIENZA FROM UNIVERSITY OF THE PHILIPPINES, AND USEC.MERCEDITA SOMBILLA FROM NEDA; MIDDLE L-R: DIR. JOHN ARIES MACASPAC FROM DBM, AND DR. CHARLOTTE JUSTINE SICAT FROM PIDS;  BOTTOM: GOVERNOR DAKILA CARLO CUA FROM ULAP – Photo collage by Julla Jose 29 July 2021 – The Development Academy of the Philippines Center continue reading : DAP resumes the discussion on devolution in the fourth installment of the CBILLS Thursday Talks