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Knowledge Management is Key in Post-Disaster Operations

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On November 2013, the Philippines was struck by Typhoon Haiyan, the deadliest and most destructive tropical cyclone in Philippine recorded history. The typhoon took 6,300 lives and affected 1.48 million families in addition to causing approximately $2 billion in damages. The resulting destruction in provinces such as Eastern Samar, Leyte, Quezon, Capiz, Iloilo, Aklan and Read More

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What we need in this age of knowledge

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The 21st century has seen radical changes and advancements in its early years. Driven mostly by technological innovations and digital revolutions, information technology has evolved beyond imagination and continues to progress in exponential potential. At the core of this phenomenon is a shift in the major resource of economic activity, from land in the agricultural Read More

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Smart Regulation to Increase National Competitiveness

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The World Bank’s Ease of Doing Business 2018 reported an improvement in the Philippines’ business regulations as it tightens the gap with global regulatory frontier. From its 58.32 score on the distance to frontier metric in Doing Business 2017, it rose to 58.74 as it enriched its electronic system for tax payment and collection, and Read More

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Performance-Based Evaluations Improving Organizational Efficiency and Productivity

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In line with the spirit of innovation and good governance, the Department of Labor and Employment (DOLE) pilot-tested the Strategic Performance Management System (SPMS). It was developed by the Civil Service Commission (CSC), approved on March 04, 2011 through CSC Resolution No. 1100224, and implemented through DOLE Administrative Order No. 114, s. 2011. The SPMS Read More

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Performance-Based Incentives as a Motivator for Excellence

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“Our people, through their taxes, provide the lifeblood of the government. They are the reason for the government’s very existence.” – President Rodrigo Roa Duterte on the National Budget for FY 2017   On July 20, 2012, Executive Order No. 80 directed the adoption of the Performance Based-Incentive System (PBIS), a nation-wide, integrated incentive system Read More

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Productivity Movement in the Philippines

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Productivity is simply measured by the ratio of outputs over inputs, and the level of productivity is a fundamental determinant of performance. This translates to the everyday standard of living based on the country’s nationwide performance, or the quality of public goods and services delivered grounded on the government’s productive use of tax collected. Recognizing Read More

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Education as an Investment for the Future

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Majority of the Filipino populace have only achieved a secondary school diploma or a technical vocational education and training certificate, with only 20.83% of the labor force having a college degree as reported by the Philippine Statistics Authority in its 2016 Labor Force Survey. The minute percentage of enrollees and graduates in tertiary education is Read More

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CORRUPTION IN THE PUBLIC SECTOR

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The 2017 Corruption Perception Index highlights how majority of the countries are making very little progress in addressing corruption. Two-thirds of the 180 countries surveyed scored below 50 (where 100 is very clean and 0 is highly corrupt).  And the most flagrant fact about corruption is that poor countries tend to be the most corrupt. Read More

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Strategic Foresight for Better Public Service

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In this era of continuous change – where technological, societal and economic changes are accelerating at an exceptional pace—there is a rising challenge for sustainability in the uncertain future. While technological advancements escalate, traditional strategies and processes fall behind. The public sector needs to shift its stance from reactive to proactive in able to surf Read More

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Concepts and Principles of Total Quality Management

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  Total Quality Management has its roots in industrial engineering disciplines. The concept originated when Walter Shewhart developed the statistical process control and applied it to product quality control. It was adopted and further developed in Japan in 1940s when Edward Deming and Joseph Juran visited the country and applied the method to increase the Read More

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DEMING’S 14 POINTS OF MANAGEMENT

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“Quality comes not from inspection, but from improvement of the production process.” -Dr. W. Edwards Deming W. Edwards Deming, an American mathematical physicist, statistician, professor, author and management consultant, is considered to be the Father of Quality Evolution. He is famously known for his work on quality management and for his contributions such as the Read More

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P&Q Tool Highlight: Employee Suggestion Scheme

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“The only way to have a good idea is to have a lot of ideas.” – Winston Churchill The concept of the employee suggestion scheme (ESS) is quite simple. Employees are encouraged to share creative ideas for improvement and innovation in the organization. Through the ESS, two-way communication between the employees and the management is Read More

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P&Q Tool Highlight: 5S Methodology

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Some of the most common problems at a workplace are inconsistent cleanliness and orderliness, difficulty in retrieving files, inadequate space, and improper storage of files and things. 5S is a systematized approach that helps address these problems. It also helps in achieving greater organization, standardization and efficiency, all while reducing costs and boosting productivity. In Read More

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P&Q TOOL HIGHLIGHT: GREEN PUBLIC PROCUREMENT

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Both the private and public sector have one goal in terms of procurement and that is to get the most “bang for the buck”. The private sector always aims for the best value to maximize profits to shareholders, while the public sector seeks the best value because of the increasingly limited resources available. The public Read More

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MEASURING PUBLIC SECTOR PRODUCTIVITY: THE ATKINSON REVIEW

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Measuring public sector productivity has proved to be a challenging and daunting task. For one, the very definition of the term ‘productivity’ varies and depending on the definition you stick to, the variables are different too. Compounding this issue is the perceived complexity of measuring government outputs. In addition, available public sector productivity data is, Read More