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P & Q TOOL HIGHLIGHT: ERGONOMICS

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Workplace ergonomics is often associated with placing and design of equipment and furniture in a workplace, however it is much more than that. Ergonomics involves everything that involves people. It is making better use of human capacities (economize motions) and protect workers from hazards and other poor work conditions that negatively affect worker’s occupation health Read More

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Re-thinking Elections through the lens of Productivity

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The Philippines has recently concluded its mid-term general elections this May, along with other governments such as India and the European Parliament. Elections, or the process of selecting leaders to represent the interests of its citizens in policy-making and public administration, are a central institution in democratic governments. A truly democratic election’s end goal is Read More

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P and Q Tool Highlight: LEAN MANAGEMENT

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Public sector organization faces a lot of challenges such as meeting the citizen’s expectations, managing workforce transition, reducing risks in implementing new technologies, and financial limitations. Lean management, one of the major buzzwords within management today, addresses these challenges. Lean in English lexicon denotes thin and well-trimmed. Thus, an organization that is aiming to be Read More

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Productivity Story of BIR’s Tax Collection in the early 2000s

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In its crucial function to assess and collect national taxes, fees, charges, and accounting for all revenues collected, the Bureau of Internal Revenue (BIR) serves as an indispensable arm of the Philippine government especially with the passage of Republic Act No. 10963 or better known as the Tax Reform for Acceleration and Inclusion (TRAIN) Law. Read More

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P&Q TOOL HIGHLIGHT: TOTAL PRODUCTIVE MAINTENANCE

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Total productive maintenance (TPM) is a maintenance management approach that looks at maintenance as a productive function, and considers that it should be the concern of every unit in the organization. It aims to eliminate big losses on equipment effectiveness e.g. setup time, breakdown, speed losses, waiting time, etc. TPM stemmed from Productive Maintenance which Read More

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Overview of Productivity and Quality Tools

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A productivity specialist always strives to achieve high productivity and quality. To be able to do this, he/she must have the knowledge and competencies in different productivity and quality (P&Q) tools which will help in improving the effectiveness and efficiency of an organization. P&Q tools are grouped into two major groups – basic and advanced. Read More

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WHAT DOES IT MEAN TO BE A PRODUCTIVITY PRACTIONER?

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One of the goals of the Center of Excellence on Public Sector Productivity is to develop a critical mass of productivity and quality (P&Q) practitioners. These practitioners can influence P&Q implementation by building partnerships with the local government units, non-governmental organizations, industries, and other stakeholders. A P&Q practitioner is “one who is accountable for the Read More

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P&Q TOOL HIGHLIGHT: WORK SIMPLIFICATION

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In 2014, Deloitte published a study entitled “The Overworked Employee” which highlighted the fact that employees have too much access to information and how this negatively impacts work productivity. One way to address this growing problem is to simplify work processes and HR systems. Work simplification means thinking about the best ways to do the Read More

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Re-thinking Elections through the lens of Productivity

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(Filipino Voters Casting their votes on the 2016 Philippine National Election Photo: PhilStar) The Philippines has recently concluded its mid-term general elections this May, along with other governments such as India and the European Parliament. Elections, or the process of selecting leaders to represent the interests of its citizens in policy-making and public administration, are Read More

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P&Q Tool Highlight: 5S Methodology

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Some of the most common problems at a workplace are inconsistent cleanliness and orderliness, difficulty in retrieving files, inadequate space, and improper storage of files and things. 5S is a systematized approach that helps address these problems. It also helps in achieving greater organization, standardization and efficiency, all while reducing costs and boosting productivity. In Read More

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Productivity Story of BIR’s Tax Collection in the early 2000s

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In its crucial function to assess and collect national taxes, fees, charges, and accounting for all revenues collected, the Bureau of Internal Revenue (BIR) serves as an indispensable arm of the Philippine government especially with the passage of Republic Act No. 10963 or better known as the Tax Reform for Acceleration and Inclusion (TRAIN) Law. Read More

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Change is Here: Key Gains from the Philippine Results-Based Performance Management System

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Government agencies are often stereotyped as inefficient, inaccessible and unresponsive, while its employees are overpaid yet mediocre, and less accountable compared to their counterparts in the private sector. The Philippine Government, with President Rodrigo Duterte at the helm, has been highlighting the need to breakaway from these stereotypes. In his message on the National Budget Read More

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Are Public Sector Employees Productive or Not?

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Do public sector employees work less than their private sector counterparts? A simple Google search of “government employee meme” results to hundreds of memes portraying public sector employees as mediocre, lazy, and incompetent. While a lot are exaggerations, these memes reflect how the public perceives civil servants. Government agencies, particularly those that provide frontline services, Read More

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Streamlining Business Permits and Licenses Procedures in the Philippines

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For two years, the Philippines 99th ranking in the Ease of Doing Business Survey remain unchanged. In the “starting a business” criterion, however, the country further slipped from 164th in 2016 to 171st in 2017. Red tape remains a pervasive issue despite continuous reforms in the government. In applying for business permits and licenses, an Read More

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P&Q Tool Highlight: Quality Circle

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A Quality Circle (QC) is a formal mechanism to identify problems and suggest solutions to work-related issues. The concept was introduced in 1961 by the Union of Japanese Scientist and Engineers led by Dr. Kaoru Ishikawa. It was piloted at the Nippon Wireless and Telegraph and later spread throughout Japan. The concept was also adopted Read More