The Development Academy of the Philippines, through its Productivity and Development Center (PDC), has successfully capacitated some 19 government agencies in developing or expanding their respective Quality Management System (QMS) certifiable to ISO 9001:2015 standard.

For 13 years, DAP has been supporting the Government Quality Management Program (GQMP) by consistently providing interventions to broaden ISO 9001 QMS in the government. From the start of a QMS project with DAP, it is clear that aside from helping agencies improve the effectiveness and efficiency of their system, one of the objectives is to attain ISO certification.

CBAA Chairperson Manuel D.J. Siayngco, key officers and QMS Core Team members with the DAP Project Team during their ISO 9001:2015 QMS certificate awarding ceremony in October 2019


As the QMS partner of several government agencies, DAP takes pride in seeing that agencies enjoy the fruits of their efforts in being ISO certified.   Some of these agencies that have received their ISO certification in 2019 were the Agricultural Credit Policy Council, Cultural Center of the Philippines (CCP), Central Board of Assessment Appeals, Department of Environment and Natural Resources (DENR), Department of Foreign Affairs – Foreign Service Institute,  Kalinga State University (KSU), Komisyon ng Wikang Filipino (KWF), Land Registration Authority (LRA), LBP Leasing and Finance Corporation (LLFC), Mariano Marcos State University (MMSU),  Northwest Samar State University (NwSSU), Nueva Vizcaya State University (NVSU), Palawan State University (PSU), Pasig River Rehabilitation Commission (PRRC), Philippine Commission on Women (PCW), Philippine National Police – Office of the Chief PNP, National Capital Region Police Office,  Directorate for Plans, Police Security and Protection Group,  Firearms and Explosives Office, Retirement and Benefits Administration Services, Highway Patrol Group, and General Hospital, Philippine National Railways (PNR), Philippine Racing Commission, Zamboanga City Special Economic Zone and Authority (ZCSEZA).


PNR Chairman of the Board Gen. Roberto Lastimoso, PNR Director Jovito Barte, and the PNR management and staff received their ISO 9001:2015 QMS certificate from Certification International Philippines (CIP) President Renato Navarrete. With them is Director Evangeline M. Macariola of DAP-PDC.


According to PDC-Advocacy and Institutional Development Office (AIDO) Director Evangeline M. Macariola, “This ISO certification should motivate the government to continuously seek for improvement on how services are delivered.” she said.