The Development Academy of the Philippines (DAP), through its Productivity and Development Center (PDC), conducted an orientation on ISO 9001:2015 Quality Management System (QMS) for the Nueva Vizcaya State University (NVSU) to introduce quality concepts and principles, and enhance the participants’ awareness and appreciation of the said standard last May 2 at the Mini Theatre in Bayombong, Nueva Vizcaya.
The activity—attended by 48 participants comprised of key officials and staff of the NVSU—underlined the importance and benefits of implementing the QMS in the public sector for enhancing service quality and productivity.
NVSU President, Dr. Andres Taguiam, in his opening remarks expressed his gratitude to the technical working group from the Department of Budget and Management, Civil Service Commission, and the DAP for selecting their university as one of the beneficiary agencies to implement the project, “GQMP 2019: Development of a Quality Management System Certifiable to ISO 9001:2015 Standard.”
He underscored that the NVSU’s selection as a beneficiary agency has saved the university millions of pesos in the establishment of its QMS, thus, the university must share its experiences in the establishment of the QMS to other government agencies should they be invited by the DAP for advocating the standard in the government.
Dr. Taguiam also emphasized that while the university is already familiar with the ISO 9001 QMS as its General and Administrative Support Services is already certified against the requirements of the ISO 9001:2015 standard, the activity is still a significant opportunity for the university officials and staff to work together in achieving the QMS certification this year.
He challenged the QMS core team to complete the QMS activities by last week of August 2019 and push through with the application of the NVSU for the Philippine Quality Award by January 2020. “Let us make NVSU a service-oriented organization not only in our country, but also globally,” he said.
A commitment exercise and the presentation of the project work plan capped the activity. The project is expected to be completed by December 2019.
The orientation is one the many interventions to be provided under the QMS project, through the Government Quality Management Program (GQMP), which is tasked, under Executive Order No. 605’ to effect improvement in public sector performance by ensuring the consistency of products and services through quality processes.