Participants in the two-day strategic planning conference for Manila International Airport Authority personnel pose for a posterity shot with MIAA general manager Eddie Monreal and DAP during the closing program.

The Development Academy of the Philippines, through its Center for Governance-Operations Management Office (CfG-OMO), facilitated a strategic planning conference for the Manila International Airport Authority last March 30-31 at the Hotel Sofitel Philippines Manila, providing an opportunity for the MIAA to craft elements of its organizational strategic plan and ensuring its alignment with the thrusts and priorities of the current administration under President Duterte.

Eddie V. Monreal, general manager of the MIAA, declared his priorities and gave directives that would guide the participants in charting the future of the agency.  He outlined three major areas that he said should be addressed: the negative perception and mindset of passengers and the general public, the shallow bench and career of MIAA personnel, and the organization’s financial capability and soundness.

Elenita M. Fernando, senior assistant general manager of the MIAA, earlier opened the conference, saying she was gratified that MIAA personnel were able to convene after six years to craft the agency’s plans.  She stressed the importance of the activity as she said it would pave the way for determining programs that the agency needs to undertake to fulfill its mandate in the aviation industry while aligning its corporate strategies towards the directions of the Duterte administration.

Fernando pointed out the need to examine issues and overcome challenges to bring about the necessary changes that will lead to better customer service.

The two-day planning conference actually enabled the participants to revisit the MIAA’s vision and mission as well as its core values statements.  Taking into consideration the results of a performance review and rapid environment scanning held earlier on March 21, 2017, the participants formulated their strategic objectives and performance measures, set their end-of-plan targets, and initially identified the programs and projects that they intend to implement.

A total of 32 participants attended the strategic planning conference. They represented the various offices and departments in the Manila International Airport Authority, including the Office of the General Manager, Security and Emergency Services, Engineering, Operations, Terminals, Airport Development and Corporate Affairs, and Finance and Administration.