PUBLIC SECTOR PRODUCTIVITY INNOVATION LABORATORY MASTERCLASS

The Development Academy of the Philippines is pleased to invite agencies to experience unlocking solutions and making ideas happen through the Public Sector Productivity (PSP) Innovation Laboratory. Specifically, we shall be holding a half-day Masterclass on 11 April 2019, 1:00PM-4:00PM at the OD Corpuz Hall 2, DAP Building, San Miguel Avenue, Ortigas Center, Pasig City. continue reading : PUBLIC SECTOR PRODUCTIVITY INNOVATION LABORATORY MASTERCLASS

Former DILG Usec to DAP-PMDP graduates: Respond to younger generation’s needs

Former Department of the Interior and Local Government Undersecretary Austere Panadero recently dared 53 graduates of the Development Academy of the Philippines-Public Management and Development Program’s Middle Managers Class Batch 17 and Senior Executives Class Batch 7 to respond to the needs of today’s tech-savvy Filipino while working together as civil servants functioning in an continue reading : Former DILG Usec to DAP-PMDP graduates: Respond to younger generation’s needs

DAP conducts course on advanced monitoring and evaluation

The Development Academy of the Philippines’ Center for Governance conducted as part of its public offerings the course on advanced monitoring and evaluation for various government and private personnel at the DAP Building in Pasig City.  The course aimed to build and enhance the participants’ skills and understanding of monitoring and evaluation (M&E) concepts and tools continue reading : DAP conducts course on advanced monitoring and evaluation

5 gov’t agencies selected by DAP for best practices

The Development Academy of the Philippines selected five government agencies for their “exceptional and innovative” practices during the Government Best Practice Recognition (GBPR) deliberations held in line with the DAP’s Government Quality Management Program (GQMP), a program that aims to enhance citizen satisfaction through quality improvement in the delivery of public services among government agencies continue reading : 5 gov’t agencies selected by DAP for best practices

DAP presents results of customer satisfaction survey for LLDA

The Development Academy of the Philippines’ Center for Governance recently presented the results of a customer satisfaction survey it conducted for the Laguna Lake Development Authority (LLDA), with the survey conducted in 2018 showing that the primary customers of the LLDA were satisfied with its services. A total of 328 respondents from the LLDA’s customers, continue reading : DAP presents results of customer satisfaction survey for LLDA

DAP assists 39 gov’t agencies get ISO 9001:2015 QMS certification in 2018

The Development Academy of the Philippines, through its Productivity and Development Center (PDC), takes pride in having provided technical assistance to some 39 government agencies that successfully developed, expanded, and transitioned their respective Quality Management System (QMS) certifiable to ISO 9001:2015 standard. The DAP, being the country’s National Productivity Organization and a member of the Technical continue reading : DAP assists 39 gov’t agencies get ISO 9001:2015 QMS certification in 2018

DAP completes LEAD course for ARMM local chief executives

The Development Academy of the Philippines’ Center for Governance (DAP-CFG) completed the last two courses of the Leadership Enhancement and Development (LEAD) Training Program for local chief executives of the Autonomous Region in Muslim Mindanao (ARMM) in October 2018.  The last two courses that represented the third and fourth course of the program were held continue reading : DAP completes LEAD course for ARMM local chief executives

DAP conducts customer satisfaction survey for Land Bank Insurance

The Development Academy of the Philippines’ Center for Governance recently concluded a customer satisfaction survey for the Land Bank of the Philippines Insurance Brokerage, Inc. (LIBI), which showed its primary clients’ satisfaction with its services. The DAP suggested that the LIBI should continue working to ensure that its services exceed the expectations of primary clients continue reading : DAP conducts customer satisfaction survey for Land Bank Insurance